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Frequently Asked Questions
Do AI Credits roll over?
Yes! Unused AI Credits roll over each month up to 3x your monthly allocation. For example, Freelancer plans can accumulate up to 300 credits (3*100 monthly credits).
How do plan changes work?
Upgrades are pro-rated immediately, giving you instant access to more credits and leads. Downgrades take effect at the end of your current billing period, ensuring you keep your current benefits until then.
What happens if I run out of AI Credits?
You can still send follow-ups using our smart templates with intelligent mail merge fields, which don't consume AI Credits. These templates are customizable and maintain personalization without using credits, the industry standard of automated follow-ups.
How reliable are the AI-generated emails?
By default, all AI emails require approval before sending. You'll receive a weekly digest of proposed emails and can review them on your dashboard. However, our AI typically exceeds expectations, and many users choose to disable the approval requirement after seeing the quality.
Can I add more leads or credits?
Yes! All paid plans can purchase additional AI Credits for $1/credit monthly or $1.50/credit à la carte. You can also add 100 more leads for $20 on any paid plan.
Are there refunds?
Due to the digital nature of the product and free trial, there are no refunds. We encourage you to try our 7-day trial to ensure the product meets your needs.
Is this in beta?
No, the core product is 100% complete. Additional features, in order of release, are available to be voted on in our roadmap. Further developments will assist those who sell using communication channels outside of just email and provide even more context for our AI to work with.